Why we bill.....
Tri-Community Ambulance Service, Inc. is a 100% volunteer ambulance company that proudly serves the residents of the Bergholz, Pekin, Sanborn and Saint Johnsburg fire districts. We are routinely called upon for mutual aid assistance to surrounding communities.
We are considered an "unaffiliated organization", meaning we do NOT receive taxpayer support from any of the jurisdictions we serve. Instead of receiving support from taxpayers through your property taxes, we receive the majority of our funding from patient billing for services rendered. To help fund our operations and advancements, we also receive donations.
Why does an ambulance trip cost so much? Unlike rideshare programs, you are receiving New York State trained personnel and specialized life saving equipment. Ambulance equipment includes things like the patient gurney, immobilization equipment, bleeding control equipment, medications, IV supplies, and much more. Unfortunately, the cost of this equipment and medications continues to rise annually and we do not get these medications or equipment for free. Additionally, unlike private vehicle transport or other fee services; an ambulance is staffed and ready to handle any type of patient condition. Should a patient's condition worsen enroute to the hospital, we are able to intervene, where other types of transportation would be unprepared for such changes in patient condition.
Tri-Community's primary and most important objective remains prompt, courteous and local EMS services. Tri-Community believes in remaining local to help drive down response times compared to other available services and their operations centers and staging plans. Since we are 100% volunteer, we can charge less than other companies in the area as our overhead is lower. While a bill is still generated, it is lower than services within Western New York and directly helps keep our operations going.
Third Party Billing
If you were a patient of Tri-Community, you may have or will be receiving correspondence from "MEDEX Billing, Inc.". Like most companies, certain aspects of everyday business gets outsourced to a third-party, allowing the company to concentrate on our core responsibility.
Tri-Community has contracted with MEDEX Billing, Inc. to handle our patient billing services; so we may remain focused on EMS services to you, our residents!
If you have any questions or concerns related to a patient bill for services, please kindly contact MEDEX directly:
8020 East Main Road
LeRoy, NY 14482
Toll Free: 1-800-716-8015
Click here to send MEDEX an online inquiry!